Pricing and service policy

A dining plan built around your trip — not a generic list.

Every recommendation is matched to your city, hotel area, travel dates, dining moments, food preferences, comfort needs, budget, and dietary considerations — prepared by someone who has actually eaten at each restaurant.

Japan Dining Concierge has ended new concierge bookings and is no longer accepting new dining guide or reservation-support requests. This page remains available as historical service and policy information.

Former plan pricing

These were the public plan details before new requests were closed. Higher plans included more curated restaurant pages. Standard and Premium also included the Japan Dining Survival Guide PDF.

Light Plan

$49

1 dining moment

2 curated restaurant pages

Does not include Japan Dining Survival Guide PDF

Delivery: 1–3 business days

Standard Plan

$129

Up to 3 dining moments

6 curated restaurant pages

Includes Japan Dining Survival Guide PDF

Delivery: Up to 7 business days

Premium Plan

$199

Up to 3 dining moments

9 curated restaurant pages

Includes Japan Dining Survival Guide PDF

Delivery: Up to 10 business days

Former optional add-on

Reservation Support

+$29 per restaurant

Online reservation guidance was available only for restaurants that accepted online reservations. Phone-only reservations were not included, and reservation availability was not guaranteed.

New reservation-support requests are no longer accepted.

View Reservation Support details

Clear policy summary

What you receive:

A customized PDF dining guide with curated restaurant pages, Google Maps links, access notes, opening hours, menu suggestions, ordering notes, and payment notes.

Sample PDF:

A public sample dining guide is available here.

This is a sample guide. The final PDF may vary depending on your selected plan, travel area, dining preferences, and restaurant availability.

View Sample PDF

Delivery:

  • Light: 1–3 business days
  • Standard: up to 7 business days
  • Premium: up to 10 business days

Important note:

This is a custom PDF dining guide service. Restaurant reservations, availability, and restaurant access are not guaranteed.

Refund / cancellation:

Because this is a custom research and PDF preparation service, refunds may be limited after work has started.

Contact: concierge@japandiningconcierge.com

What the customer receives

  • A customized PDF dining guide
  • Curated restaurant pages
  • Google Maps links
  • Access notes
  • Opening hours
  • Menu suggestions
  • Ordering and payment notes
  • Visual Check Links

Delivery timeline and contact

  • Light Plan: 1–3 business days
  • Standard Plan: up to 7 business days
  • Premium Plan: up to 10 business days

Delivery time may vary depending on restaurant availability, request complexity, dietary requirements, and seating preferences.

Contact email: concierge@japandiningconcierge.com

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Analytics and attribution

Optional analytics helped us understand which public marketing pages and referral sources were useful. We did not intentionally send names, email addresses, trip details, dietary notes, Stripe IDs, Notion IDs, passwords, or other personal request details to analytics events. If analytics was accepted, limited UTM and referral information could be stored first-party to understand marketing source performance. Visitors can change analytics consent from the Privacy settings control on the website.

Refund / cancellation policy

Because each PDF dining guide is custom research prepared for a specific traveler and trip, cancellations and refunds are available only before research work has started. Once restaurant research, shortlist preparation, or PDF production has begun, payments are generally non-refundable. If Japan Dining Concierge cannot begin the work for operational reasons, the customer will be contacted by email about cancellation or refund options.

Custom PDF dining guide service

Japan Dining Concierge provides custom PDF dining guides and restaurant shortlist recommendations. The service is not a restaurant reservation agency, travel agency, official concierge desk, or restaurant operator.

Restaurant availability disclaimer

Restaurant reservations, restaurant availability, menu availability, dietary accommodation, opening hours, and restaurant access are not guaranteed. Restaurants may change hours, close temporarily, become fully booked, change menus, or refuse service based on their own policies.

Reservation disclaimer

Reservation Support and reservation guidance are optional research support only. We do not guarantee reservation confirmation, do not guarantee restaurant access, and do not promise that a table can be booked.